Privacy Policy

Last Updated: June 2026

TrackMySquad (“TrackMySquad”, “we”, “our”, or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our website, applications, and workforce management services.

By using TrackMySquad, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Account Information

We may collect:

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing information

  • User account credentials

Workforce Management Data

Depending on the features enabled by your organization, we may collect:

  • Employee attendance records

  • Work hours and timesheets

  • Login and logout activity

  • Productivity metrics

  • Application and website usage data

  • Activity logs

  • Screenshots and monitoring data (when enabled by the customer)

Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Language preferences

  • Usage statistics

  • Cookies and similar technologies

2. How We Use Information

We use information to:

  • Provide, operate, and maintain our services

  • Track employee work hours and attendance

  • Generate reports and analytics

  • Improve platform functionality

  • Manage customer accounts

  • Process payments and subscriptions

  • Provide technical support

  • Detect fraud, abuse, and security incidents

  • Comply with legal obligations

  • Protect the rights and safety of our users and services

3. Lawful Basis for Processing

Where applicable under data protection laws, including GDPR and UK GDPR, we process personal information based on:

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations

  • User consent where required

  • Protection of vital interests

4. Employee Monitoring Disclosure

TrackMySquad is a workforce management and productivity monitoring platform.

Certain features may include:

  • Time tracking

  • Attendance tracking

  • Activity monitoring

  • Application usage tracking

  • Screenshot capture

  • Productivity analytics

Organizations using TrackMySquad are responsible for:

  • Informing employees about monitoring activities

  • Obtaining any required notices, acknowledgements, or consents

  • Complying with applicable employment, labor, privacy, and data protection laws

TrackMySquad acts as a service provider and does not determine the legality of monitoring activities conducted by customer organizations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Improve website performance

  • Analyze usage patterns

  • Enhance security

  • Support authentication and login functions

Users may manage cookie preferences through browser settings. Disabling cookies may affect certain features of the service.

6. Information Sharing and Disclosure

We do not sell personal information.

We may share information with:

Service Providers

Trusted third-party vendors that help us operate our services, including:

  • Cloud hosting providers

  • Payment processors

  • Customer support providers

  • Analytics providers

Legal Requirements

We may disclose information when required by:

  • Applicable laws

  • Court orders

  • Government authorities

  • Law enforcement requests

Business Transfers

Information may be transferred in connection with a merger, acquisition, asset sale, financing, or similar business transaction.

7. International Data Transfers

TrackMySquad serves customers globally.

Information may be transferred to, processed, and stored in countries outside your country of residence. When required by law, we implement appropriate safeguards to protect personal information during international transfers.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

Retention periods may vary depending on the type of information and customer settings.

9. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information from:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Loss

  • Misuse

However, no internet-based service or electronic storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access personal information

  • Correct inaccurate information

  • Request deletion of information

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided below.

11. California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including rights to:

  • Know what personal information is collected

  • Request deletion of personal information

  • Request correction of inaccurate information

  • Access information about disclosures of personal information

TrackMySquad does not sell personal information.

12. Rights for EEA and UK Residents

Residents of the European Economic Area (EEA) and the United Kingdom may have rights under GDPR and UK GDPR, including:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to data portability

  • Right to object

  • Rights related to automated decision-making

Requests may be submitted using the contact information below.

13. Children’s Privacy

TrackMySquad is intended for business and workplace use and is not directed to individuals under 18 years of age.

We do not knowingly collect personal information from children.

14. Third-Party Services

Our website and services may contain links or integrations with third-party services.

We are not responsible for the privacy practices, policies, or content of third-party websites or services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes become effective constitutes acceptance of the revised policy.

16. Contact Us

If you have questions regarding this Privacy Policy, privacy practices, or requests related to personal information, please contact us:

Email: privacy@trackmysquad.com

Or contact us through our website contact form.


 

Compliance Notice

TrackMySquad provides workforce management and productivity monitoring tools. Customers are responsible for ensuring that their use of the platform complies with applicable employment, labor, privacy, and data protection laws within their respective jurisdictions.

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