Acceptable Use Policy

Effective Date: September 22, 2026
Last Updated: September 22, 2026

This Acceptable Use Policy (“AUP”) governs your use of TrackMySquad, including the TrackMySquad website, applications, software, cloud-based services, APIs, integrations, and related products and services (collectively, the “Services”).

This AUP forms part of the agreement between you and TrackMySquad and should be read together with the TrackMySquad Terms of Conditions, Privacy Policy, Cookie Policy, and, where applicable, Data Processing Agreement.

By accessing or using the Services, you agree to comply with this AUP and all applicable laws and regulations. If you do not agree with this AUP, you must not use the Services.

1. Purpose of the Services

TrackMySquad provides workforce management and productivity-related tools that may include employee time tracking, attendance management, activity monitoring, productivity reporting, timesheet management, workforce analytics, and related business functionality.

The Services are intended for legitimate business and organizational purposes. Customers are responsible for determining whether and how the Services may lawfully be used within their organization and applicable jurisdictions.

2. Permitted Use

Subject to the applicable agreement and this AUP, you may use the Services for legitimate purposes, including:

  • Managing employee and workforce time records;
  • Managing attendance, schedules, and leave;
  • Supporting remote and hybrid workforce management;
  • Recording and managing timesheets;
  • Analyzing workforce activity and productivity;
  • Generating business and operational reports;
  • Managing teams, projects, and work-related activities;
  • Supporting legitimate internal business operations; and
  • Other lawful purposes permitted by TrackMySquad.

You must use the Services only in a manner that is lawful, reasonable, and consistent with the rights of TrackMySquad and other individuals and organizations.

3. General Prohibited Uses

You must not use, or permit another person to use, the Services to:

  • Violate any applicable law, regulation, court order, or governmental requirement;
  • Commit, facilitate, encourage, or conceal fraud, deception, theft, or other unlawful conduct;
  • Infringe, misappropriate, or violate any intellectual property, privacy, publicity, contractual, or other legal rights of another person or organization;
  • Harass, threaten, intimidate, abuse, stalk, or unlawfully discriminate against any person;
  • Impersonate another person or organization or falsely represent your identity, affiliation, or authority;
  • Create or operate accounts using false, misleading, or fraudulent information;
  • Circumvent, disable, interfere with, or attempt to bypass security, authentication, access controls, or other safeguards;
  • Interfere with the availability, integrity, performance, or operation of the Services;
  • Use the Services in a manner that could reasonably cause damage to TrackMySquad, its infrastructure, customers, users, or third parties;
  • Use the Services to facilitate unlawful surveillance, monitoring, or collection of personal information;
  • Collect, process, or monitor personal information without an appropriate lawful basis, authorization, notice, or consent where required by applicable law;
  • Upload or transmit malicious, destructive, or harmful software or code;
  • Attempt to gain unauthorized access to accounts, systems, networks, databases, or other resources;
  • Use the Services to test, probe, or scan systems for vulnerabilities without express authorization;
  • Use the Services for activities that violate applicable employment, labor, privacy, data protection, or workplace monitoring laws;
  • Use the Services for purposes that are prohibited under applicable sanctions, export-control, or trade laws; or
  • Assist, facilitate, or encourage any third party to engage in prohibited conduct.

4. Security and Unauthorized Access

You must not:

  • Attempt to access another user’s account without authorization;
  • Obtain or attempt to obtain another person’s credentials;
  • Share authentication credentials in a manner that creates unauthorized access;
  • Circumvent authentication mechanisms or access restrictions;
  • Probe, scan, or test the vulnerability of the Services or associated systems without prior written authorization;
  • Introduce malware, ransomware, viruses, spyware, worms, trojans, or other malicious code;
  • Conduct denial-of-service, distributed denial-of-service, flooding, or similar attacks;
  • Interfere with or disrupt servers, networks, infrastructure, or security systems;
  • Attempt to reverse engineer authentication or security mechanisms; or
  • Exploit or attempt to exploit a security vulnerability except through an authorized security testing or vulnerability disclosure process.

If you discover a potential security vulnerability involving the Services, you should report it to TrackMySquad promptly and provide sufficient information to allow the issue to be investigated

5. Prohibited Content

You must not upload, transmit, store, publish, distribute, or otherwise make available through the Services any content that:

  • Is unlawful or facilitates unlawful activity;
  • Is fraudulent, materially deceptive, or intended to mislead;
  • Infringes or misappropriates intellectual property rights;
  • Violates another person’s privacy, confidentiality, or other legal rights;
  • Contains malicious software or harmful code;
  • Contains unauthorized credentials, authentication information, or sensitive security information;
  • Is used to facilitate harassment, threats, abuse, stalking, or unlawful discrimination;
  • Contains personal information that you are not legally authorized to collect, process, or disclose;
  • Violates applicable data protection, employment, workplace monitoring, or confidentiality requirements; or
  • Otherwise violates this AUP or applicable law.

TrackMySquad does not assume responsibility for customer-generated content and does not endorse the views or opinions contained in such content.

6. Employee and Workplace Monitoring

Because TrackMySquad may provide workforce monitoring, activity tracking, attendance, productivity, screenshot, or related functionality, customers are responsible for ensuring that their use of these features complies with all applicable laws and regulations.

Depending on the jurisdiction and circumstances, customers may be required to provide employees or other individuals with appropriate notices, obtain consent, establish a lawful basis for processing, maintain appropriate policies, or satisfy other legal requirements.

Customers are solely responsible for:

  • Determining whether employee monitoring is lawful in their jurisdiction;
  • Providing legally required notices and disclosures;
  • Obtaining consents or authorizations where legally required;
  • Establishing an appropriate legal basis for processing personal information;
  • Configuring monitoring features appropriately;
  • Limiting monitoring and data collection to legitimate business purposes;
  • Complying with applicable employment, labor, privacy, and data protection laws; and
  • Responding appropriately to requests from employees or other data subjects.

TrackMySquad provides technology and does not provide legal advice regarding whether a particular monitoring practice is lawful.

7. Personal and Sensitive Information

You must not use the Services to collect, process, or store personal or sensitive information unless you have the legal right and appropriate authorization to do so.

You are responsible for ensuring that information submitted to the Services is collected and processed in accordance with applicable privacy and data protection laws.

You must not use the Services to unlawfully collect or process:

  • Personal information;
  • Financial information;
  • Authentication credentials;
  • Government identification information;
  • Health or medical information;
  • Highly sensitive personal information; or
  • Other regulated information,

unless such processing is lawful, necessary for your legitimate purposes, and appropriately protected.

Where applicable, processing of personal information is additionally governed by the TrackMySquad Privacy Policy and Data Processing Agreement.

8. Intellectual Property

You must respect the intellectual property rights of TrackMySquad and third parties.

You must not use the Services to:

  • Upload copyrighted material without appropriate authorization;
  • Copy, reproduce, distribute, or commercially exploit TrackMySquad software or proprietary materials without authorization;
  • Remove copyright, trademark, proprietary, or other ownership notices;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Services except where expressly permitted by applicable law;
  • Create unauthorized derivative works of the Services;
  • Use TrackMySquad trademarks, branding, logos, or other proprietary materials without authorization; or
  • Infringe or facilitate infringement of another party’s intellectual property rights.

Nothing in this AUP transfers ownership of TrackMySquad’s intellectual property to you.

9. Automated Access and API Use

Where TrackMySquad provides APIs or other programmatic access, you must use such access only in accordance with the applicable documentation, technical limitations, authentication requirements, and contractual terms.

You must not:

  • Exceed applicable rate limits or technical restrictions;
  • Attempt to circumvent API restrictions;
  • Use automated methods to interfere with the Services;
  • Scrape or systematically extract information except where expressly authorized;
  • Use API credentials belonging to another person or organization;
  • Share API credentials publicly or insecurely; or
  • Use API access to create a competing service or product where prohibited by the applicable agreement.

TrackMySquad may restrict or suspend API access where necessary to protect the Services, users, infrastructure, or third parties.

10. Account Responsibility

You are responsible for activities performed through your account, except to the extent caused by TrackMySquad’s breach of its applicable obligations.

You must:

  • Keep account credentials confidential;
  • Use strong and appropriate authentication measures;
  • Restrict account access to authorized users;
  • Promptly remove access for individuals who are no longer authorized;
  • Notify TrackMySquad if you suspect unauthorized account access; and
  • Ensure that information provided during registration or account administration is accurate and current.

You must not sell, transfer, or provide access to an account in violation of the applicable agreement.

11. Abuse of Resources

You must not use the Services in a manner that places an unreasonable or excessive burden on TrackMySquad’s infrastructure.

Prohibited conduct includes, without limitation:

  • Excessive automated requests;
  • Attempts to consume disproportionate system resources;
  • Deliberate interference with service availability;
  • Circumvention of usage limits;
  • Automated account creation for abusive purposes;
  • Large-scale data extraction without authorization; or
  • Activities designed to degrade service performance for other users.

TrackMySquad may impose reasonable technical restrictions to protect service reliability and security.

12. Third-Party Services and Integrations

The Services may integrate with third-party applications, platforms, or services.

Your use of third-party services is subject to the applicable third party’s terms, policies, and privacy practices.

You are responsible for ensuring that you have appropriate authorization to connect third-party accounts or services to TrackMySquad.

TrackMySquad is not responsible for the acts, omissions, availability, security, or privacy practices of third-party services that are outside TrackMySquad’s control.

13. Resale and Commercial Use

Unless expressly authorized by TrackMySquad in writing, you must not:

  • Resell access to the Services;
  • Provide the Services as a service bureau for third parties;
  • Rent, lease, sublicense, or commercially distribute the Services;
  • Use the Services to provide unauthorized managed services to third parties; or
  • Represent yourself as an authorized TrackMySquad reseller, partner, or representative.

Authorized resellers and partners must comply with the terms applicable to their relationship with TrackMySquad.

14. Compliance With Laws

You are responsible for complying with all laws and regulations applicable to your use of the Services.

Depending on your location and use case, this may include laws relating to:

  • Privacy and data protection;
  • Employment and labor;
  • Workplace monitoring;
  • Electronic communications;
  • Intellectual property;
  • Consumer protection;
  • Cybersecurity;
  • Data retention;
  • Export controls and sanctions;
  • Anti-bribery and anti-corruption; and
  • Other applicable regulatory requirements.

TrackMySquad does not guarantee that your particular use of the Services satisfies the laws applicable to your business, employees, contractors, customers, or geographic location.

15. Reporting Violations

If you become aware of conduct that you reasonably believe violates this AUP, applicable law, or the security of the Services, you should notify TrackMySquad through the appropriate support or contact channel.

When reporting a suspected violation, provide relevant information that may assist TrackMySquad in reviewing the matter.

Do not attempt to independently investigate, access, alter, or interfere with another user’s account or information.

16. Investigation and Enforcement

TrackMySquad may investigate suspected violations of this AUP, the applicable agreement, or applicable law.

Where reasonably necessary, TrackMySquad may take appropriate measures, which may include:

  • Issuing a warning;
  • Requesting that prohibited activity cease;
  • Removing or restricting access to content;
  • Limiting functionality;
  • Suspending an account;
  • Suspending or restricting access to the Services;
  • Terminating an account or applicable agreement;
  • Preserving relevant information where legally permitted or required; and
  • Reporting suspected unlawful conduct to appropriate authorities where legally required or reasonably appropriate.

TrackMySquad will determine the appropriate response based on the circumstances, applicable contractual obligations, legal requirements, security considerations, and potential impact on users or the Services.

Nothing in this section requires TrackMySquad to monitor all activity or content on the Services.

17. Emergency or Immediate Action

TrackMySquad may take immediate action, including suspension or restriction of access, where it reasonably believes that continued access could:

  • Create a security risk;
  • Cause harm to the Services or infrastructure;
  • Expose TrackMySquad or another party to legal liability;
  • Result in unlawful activity;
  • Harm another user or third party; or
  • Materially interfere with the operation of the Services.

Where appropriate and legally permitted, TrackMySquad may provide notice regarding such action.

18. No Waiver of Legal Rights

Nothing in this AUP is intended to require TrackMySquad to take any action that would violate applicable law or waive any legal rights or remedies available to TrackMySquad.

TrackMySquad may cooperate with lawful requests from governmental authorities, courts, regulators, or law enforcement agencies as required by applicable law.

19. Changes to This Acceptable Use Policy

TrackMySquad may update this AUP from time to time to reflect changes to the Services, applicable laws, security practices, or business requirements.

When changes are made, TrackMySquad may update the “Last Updated” date at the beginning of this AUP and may provide additional notice where required by applicable law or contractual obligations.

Your continued use of the Services after an updated AUP becomes effective constitutes acceptance of the revised AUP, to the extent permitted by applicable law.

20. Relationship to Other Terms

This AUP should be read together with the TrackMySquad Terms of Conditions, Privacy Policy, Cookie Policy, and Data Processing Agreement, where applicable.

If there is a conflict between this AUP and another agreement governing your use of the Services, the applicable agreement will control to the extent specified in that agreement.

21. Contact

If you have questions regarding this Acceptable Use Policy or need to report a suspected violation, please contact TrackMySquad through the contact information provided on the TrackMySquad website.

TrackMySquad
Website: https://trackmysquad.com/

Important: This Acceptable Use Policy is intended to establish general rules for the lawful and responsible use of TrackMySquad. It does not constitute legal advice and does not replace professional legal advice regarding your specific business, jurisdiction, workforce, or use of the Services.

 

 

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