Get in Touch with
TrackMySquad

We’re here to help! Reach out with any questions, feedback, or support needs — and we’ll respond promptly.

    Send Us a Message

    Quick Response Time

    Receive a response from our team within one business day.

    Free Product Demo

    Explore TrackMySquad with a personalized product walkthrough.

    Dedicated Support Team

    Get expert assistance whenever you need help.

    Secure & Reliable Platform

    Trusted workforce management with security and reliability at its core.

    Call Center

    +91-98787-50549

    Email Address

    support@trackmysquad.com

    Office Location

    Head Office: Mohali, Punjab, India

    Frequently Asked Questions

    Still have questions?

    Can’t find the answer you’re looking for? Please chat to our friendly team!

    Not at all. TrackMySquad is designed with privacy and transparency in mind. The desktop app only tracks activity when the employee explicitly starts the timer. It never runs silently in the background, never records audio or video, and immediately stops all data collection the moment the user hits "Stop."

    Yes, employees have 100% control over their timer. They can start, pause for breaks, switch projects, or stop tracking at any time. When tracking is paused, zero screenshots, keystroke pulses, or activity metrics are recorded.

    TrackMySquad records:

    • Time & Duration: Total hours logged per project and task.

    • Activity Level: Aggregate keyboard and mouse movement percentages (to measure productivity without reading what is typed).

    • Periodic Screenshots: Random screenshots captured during active sessions to verify work progress.

    • Application & URL Usage: (On Business plans) Active window titles to help teams analyze focus and time allocation.

    Scroll to Top