Welcome to TrackMySquad (“TrackMySquad”, “we”, “our”, or “us”).

These Terms and Conditions (“Terms”) govern your access to and use of the TrackMySquad website, software, applications, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

1. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use our Services.

If you are using the Services on behalf of a company or organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Services

TrackMySquad provides workforce management and productivity monitoring solutions, including but not limited to:

• Employee time tracking

• Attendance management

• Timesheet management

• Productivity monitoring

• Activity tracking

• Reporting and analytics

• Team management tools

• Workforce performance insights

Features may change, be added, or be removed at any time.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

• Provide accurate information

• Maintain updated account information

• Keep login credentials secure

• Notify us of unauthorized account access

You are responsible for all activities that occur under your account.

4. Customer Responsibilities

Customers are solely responsible for:

• Compliance with applicable employment laws

• Compliance with privacy and data protection regulations

• Informing employees about monitoring activities

• Obtaining required consents, notices, or authorizations

• Accuracy of uploaded information

TrackMySquad does not provide legal advice regarding workplace monitoring practices.

5. Acceptable Use

You agree not to:

• Use the Services for unlawful purposes

• Violate any applicable laws or regulations

• Attempt unauthorized access to systems or accounts

• Distribute malware or harmful code

• Interfere with service operation

• Reverse engineer or copy the platform

• Use the Services to infringe intellectual property rights

We reserve the right to suspend accounts involved in prohibited activities.

6. Monitoring Features

TrackMySquad may provide monitoring-related features including:

• Time tracking

• Attendance tracking

• Productivity reporting

• Activity monitoring

• Screenshot capture

• Application and website usage tracking

Customers acknowledge that they are responsible for ensuring lawful use of these features in accordance with applicable laws.

7. Subscription and Payments

Certain Services may require payment.

By purchasing a subscription, you agree to:

• Pay applicable fees

• Provide valid payment information

• Authorize recurring billing where applicable

Unless otherwise stated:

• Subscription fees are non-refundable

• Prices may change with reasonable notice

• Taxes may apply based on jurisdiction

8. Intellectual Property

TrackMySquad and all related software, content, trademarks, logos, and materials are owned by TrackMySquad or its licensors.

Nothing in these Terms grants ownership rights to users.

Users may not reproduce, modify, distribute, or create derivative works without written permission.

9. Customer Data

Customers retain ownership of data they upload or submit to the platform.

You grant TrackMySquad the limited rights necessary to:

• Host data

• Process data

• Store data

• Deliver the Services

Data processing is further governed by our Privacy Policy.

10. Data Security

We implement commercially reasonable safeguards designed to protect customer information.

However, no system can guarantee absolute security, and users acknowledge the inherent risks of internet-based services.

11. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted availability.

We may:

• Perform maintenance

• Modify features

• Upgrade systems

• Suspend services temporarily

without liability for resulting interruptions.

12. Third-Party Services

The Services may integrate with third-party products or services.

TrackMySquad is not responsible for:

• Third-party content

• Third-party availability

• Third-party privacy practices

• Third-party performance

Use of third-party services is subject to their own terms.

13. Termination

We may suspend or terminate access if:

• These Terms are violated

• Fraudulent activity is detected

• Required payments are not made

• Continued use poses security or legal risks

Users may discontinue use of the Services at any time.

Upon termination, certain data may be deleted in accordance with our retention policies.

14. Disclaimer of Warranties

The Services are provided on an “AS IS” and “AS AVAILABLE” basis.

To the maximum extent permitted by law, TrackMySquad disclaims all warranties, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Accuracy of results

• Uninterrupted availability

We do not guarantee that the Services will be error-free or meet every business requirement.

15. Limitation of Liability

To the maximum extent permitted by law:

TrackMySquad shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

• Lost profits

• Lost revenue

• Lost business opportunities

• Data loss

• Business interruption

Our total liability shall not exceed the amount paid by the customer for the Services during the twelve (12) months preceding the claim.

16. Indemnification

You agree to defend, indemnify, and hold harmless TrackMySquad, its officers, employees, affiliates, and partners from claims arising out of:

• Your use of the Services

• Violation of these Terms

• Violation of applicable laws

• Employee monitoring activities conducted by your organization

17. International Use

TrackMySquad serves customers worldwide.

Users are responsible for ensuring compliance with local laws applicable to their use of the Services.

18. Changes to These Terms

We may modify these Terms at any time.

Updated Terms will be posted on this page with a revised effective date.

Continued use of the Services after updates constitutes acceptance of the revised Terms.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction where TrackMySquad operates, without regard to conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

20. Contact Information

For questions regarding these Terms and Conditions, please contact:

Email: legal@trackmysquad.com

Or contact us through our website contact form.

Important Notice

TrackMySquad provides workforce management and employee productivity monitoring tools. Customers are solely responsible for complying with employment, labor, privacy, monitoring, and data protection laws applicable to their organization and users.