Privacy Policy – Mobile Application
Last Updated: September 2026
TrackMySquad (“TrackMySquad”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the information handled through our mobile application.
The TrackMySquad mobile application is designed for authorized administrators and managers of organizations using TrackMySquad. The mobile application allows authorized users to log in and view team status, work activity, screenshots, tasks, and related workforce information available through their TrackMySquad account.
1. Purpose of the Mobile Application
The TrackMySquad mobile application allows authorized administrators and managers to:
- View team members’ real-time online and offline status
- Monitor team activity
- View automated screenshots captured through the TrackMySquad Desktop software
- Track work hours and team availability
The mobile application is primarily a viewing and management interface for information already processed by the TrackMySquad Desktop software.
2. Information We Collect Through the Mobile App
The TrackMySquad mobile application does not independently collect or upload employee monitoring information from the mobile device.
The app does not use the device to:
- Capture screenshots
- Monitor the device user’s applications
- Monitor the device user’s websites
- Track the device user’s work activity
- Track GPS or precise location
- Record audio or video
- Access contacts, photos, or personal files
The mobile application may process the information necessary to authenticate an authorized user and provide access to their TrackMySquad account, such as:
- Email address or username used for login
- Authentication and session information
- Organization and account information associated with the user’s TrackMySquad account
This information is used solely to authenticate the user, maintain a secure session, and provide access to authorized features.
3. Workforce Information Displayed in the App
The mobile application may display workforce and productivity information that has already been collected and processed through the TrackMySquad service.
Depending on the organization’s enabled features and the user’s permissions, this may include:
- Employee online/offline status
- Work hours and attendance information
- Application and website activity
- Activity logs
- Screenshots
- Current tasks
- Productivity metrics
- Work-pattern information
TrackMySquad does not determine which employees an organization monitors or how the organization uses the information displayed in the application. Organizations are responsible for ensuring that their use of employee monitoring features complies with applicable employment, labor, privacy, and data protection laws.
4. Device Permissions
The TrackMySquad mobile application does not require access to personal device data such as:
- Contacts
- Photos or media
- Microphone
- Camera
- GPS or precise location
- Personal files
If additional permissions are introduced in future versions of the application, this Privacy Policy may be updated to explain how those permissions are used.
5. Data Security
We use reasonable technical and organizational measures designed to protect information transmitted between the mobile application and TrackMySquad services.
Access to workforce information is controlled through authentication and user permissions. Users can only access information that their TrackMySquad account is authorized to view.
However, no internet-based service can be guaranteed to be completely secure.
6. Third-Party Services
The TrackMySquad mobile application may use third-party infrastructure or services necessary to provide authentication, hosting, security, notifications, analytics, or other technical functionality.
Such services may process limited technical information as necessary to provide their functionality and are subject to their own privacy policies and applicable legal requirements.
7. Data Sharing
TrackMySquad does not sell personal information.
Information displayed through the mobile application is made available according to the permissions and account configuration established by the customer’s organization.
We may disclose information where required to:
- Comply with applicable laws or legal processes
- Respond to lawful requests from authorities
- Protect the security and rights of TrackMySquad, our customers, or users
- Prevent fraud, abuse, or security incidents
8. Data Retention
The mobile application itself does not maintain a separate employee monitoring database on the user’s mobile device.
Workforce information displayed through the application is retained and managed through the TrackMySquad service according to our applicable Privacy Policy, customer account settings, contractual requirements, and applicable law.
9. Children’s Privacy
TrackMySquad is intended for business and workplace use and is not directed to individuals under 18 years of age.
We do not knowingly collect personal information from children through the mobile application.
10. Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding personal information processed by TrackMySquad, including rights to:
- Access personal information
- Correct inaccurate information
- Request deletion of information
- Restrict or object to processing
- Withdraw consent where applicable
- Request data portability
- Lodge a complaint with a relevant supervisory authority
Because the mobile application is provided as part of an organization’s TrackMySquad account, some requests relating to employee or workforce information may need to be directed to the organization that controls that information.
11. Changes to This Privacy Policy
We may update this Mobile Application Privacy Policy from time to time.
Any updated version will be published on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions regarding this Privacy Policy or the privacy practices of the TrackMySquad mobile application, please contact us:
Email: privacy@trackmysquad.com
You may also contact us through the TrackMySquad website contact form.
Important Notice
The TrackMySquad mobile application is an administrative and management interface. It does not independently monitor the mobile device on which it is installed.
Employee activity, screenshots, work hours, tasks, and other workforce information displayed in the application are information associated with the organization’s TrackMySquad service.
Organizations using TrackMySquad are responsible for providing appropriate employee notices and ensuring that their use of monitoring and workforce management features complies with applicable employment, labor, privacy, and data protection laws.
